Samar Hospitality is a family owned and operated hotel business based out of Long Island, New York. The company has been dedicated to providing guests of their hotel properties with exceptional accommodations, services and amenities for over forty years. As a cohesive team dedicated to the needs of our customers, we will anticipate and respond to our guests with professionalism, discretion and good-will.
We offer competitive wages and excellent benefits.
Duties and responsibilities will include but are not limited to:
- To be familiar with all Samar Hospitality policies and procedures.
- To be well-versed with the facilities and services offered by each of our hotels and in all reservations handling and process, proficient in operating the reservations systems and equipment.
- To "master" the room products in terms of rates, layout and physical attributes, breakdown/configuration, benefits and amenities, etc.
- To provide prompt, courteous and efficient service at all times.
- To ensure that all reservations are entered accurately and updates maintained consistently.
- To be aware of booked-out status and need periods to maximize sales opportunities.
- To alert the Reservations Manager of sudden changes in occupancy levels.
- To advise the Reservations Manager of any deviations in rate applications or reservation arrangements.
- To fully understand market segmentation to accurately "qualify" reservations.
- To handle incoming reservation requests/correspondence.
- To be familiar with the hotel's credit policies to effectively handle and process billing requirements.
- To support the front office operation by handling deposits, communicating as much information as possible in the actual reservations, and providing physical support to the front desk in high demand periods such as group check in's.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location: Remote
Company:Samar HospitalityLocation:- - USJob Types:Full TimePost Date:April 15, 2022Valid Through:May 15, 2022