Online Chat Representative
We are seeking friendly and upbeat people to join our growing Online Chat Platform. Our Online Chat Representatives enjoy a fun, team-based atmosphere with a flexible schedule while still focusing on personal goals and advancement. On top of an hourly wage that is above the minimum, our Online Chat Representatives also receive monthly bonuses!
Our Online Chat Representatives are the first point of contact with customers and are responsible for the best first impression! Their primary responsibilities are to assist new customer in schedule a free design consolations with one of our Experts, as well as answering basic questions about our products.
This is a work from home position. Chat agents must be able to come into the office in Macedonia,OH if need be for meetings or computer needs.
Responsibilities include:
· Answer chats on a timely and accurate manner
· Setting free no obligation design consolations with our product experts
· Answer basic questions about our products
· Directing customers to the correct service department or branch for job specific needs
Must-Have's:
- Exceptional written communication skills
- Must be very well organized
- Ability to multi-task with multiple programs at a time and overcome objections
- Upbeat, positive and professional attitude – a team player
- Must genuinely enjoy helping customers
- Proficiency with computers is required along with an aptitude to learn our database systems
- Accuracy and attention to detail are must-have traits
- Reliable attendance and punctuality
Rewards include:
· Flexible hours
· High starting hourly wage
· Paid Training
· Monthly Bonuses
Work Remotely
- No
Job Type: Part-time
Pay: From $15.00 per hour
Schedule:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 2 years (Preferred)
- Call Center: 1 year (Preferred)
Work Location: One location