Pay: $52000 per year.
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.
Responsibilities
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the company's new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the company's customer management policies
What qualifications you will need:
- High School Graduate / GED required
- Bachelor's Degree Preferred
If you find this opportunity compelling, we encourage you to apply for our Administrative Assistant opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!
Company:HCA HealthcareLocation:Newark NJ USJob Types:Full TimePost Date:February 11, 2022Valid Through:March 11, 2022Est. Salary:USD 52,000 / YEAR